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Filing A Claim
Insurance exists to protect you from the financial burden that comes with many types of loss. If you are presently experiencing a loss, the following numbers will guide you towards prompt response and assist you in beginning the claims process...

To report a claim please call:

Orr Insurance Agency (931) 359-4552

If it is after business hours & your claim needs immediate attention please call the company whose policy you own at the appropriate number listed below. Please try to have your policy number handy before calling these toll free service numbers. Upon completing this call, we request you also call us at the number listed above to inform us of your claim as well.

After Hour contacts coming soon ...

Company Name
Toll Free contact #
Automobile Claims:
  • The more you can tell us about a loss, the more we can do to adjust your claim quickly and efficiently.
  • If you are in an automobile accident, first seek medical attention for anyone who has been injured. Then you can begin gathering information to help with your claim.
  • Keep in mind that you are the best person to tell us what happened. So be prepared to provide as many details as possible about the accident, where it happened and how it occurred. This information can be critical in settling a claim.
Homeowners Claims:
  1. Property Damage Or Theft
    • Begin by making a list of everything that has been damaged or lost in the claim. The more information you can provide, the more quickly we can adjust your claim.
    • List as much detail as possible including the model, place and date of purchase, and amount of all your damaged or stolen property.
    • Receipts, owner's manuals, canceled checks and credit card bills are especially helpful.
  2. Fire And Smoke Damage
    • Promptly report your loss
    • Do not try to clean the damaged items as sometimes cleaning things without the proper equipment can do more harm than good.
    • Keep family and pets out of damaged areas.
  3. Water Damage
    • Move all your possessions out of the affected areas and then make sure that all the water is removed.
    • A wetvac or emergency cleaning service can help with this job. If you use a cleaning service, save your receipts.
    • Keep family and pets out of damaged areas.
  4. If Your Home Is Uninhabitable
    • If your home is uninhabitable and you must stay elsewhere, keep the receipts for all your expenses.
    • Provide us with a telephone number where we can reach you or a family member.
Liability Claims:
  • As with any other kind of incident, the more information you can provide to us, the better we can serve you. If someone is injured on your property, begin by making sure the person receives immediate medical attention.
  • Then collect full names, addresses and phone numbers for all parties involved.
  • Finally, gather as much information as you can about how the injury occurred and be prepared to provide your adjuster with as clear an account of the incident as possible.
Copyright © 2002 | Robert Orr Insurance | all rights reserved
Disclaimer: This material is for informational purposes only and is not a contract. It is intended to provide a general description of products and services. Please remember that only an insurance policy or contract can give actual terms, coverages, amounts, conditions and exclusions. For complete descriptions of the terms, conditions and exclusions of insurance coverages or other products or services, please contact your independent agent or refer to the policy or service contract.
Licensed in the following states: Tennessee